AR Technology
Remote Technical Support
An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution. Enhance efficiency and customer satisfaction with fast, secure, and reliable connections.
Million Users
Million Sessions
5-Star Reviews
Remote Support Feature Highlights
Simple Attended Access
Support unlimited devices with ease using a 9-digit session code. Remotely control Windows, Mac, and Android devices, and provide view-only support for iOS and older Android versions.
Unintended Access
Get unattended remote access to Windows, Mac, Linux, Android physical and virtual machines from any device.
Chat
Chat with the user at the remote computer while in a session or outside a session.
Integration with Ticketing and ITSM
Integrate with leading PSA ticketing and ITSM solutions, including Freshservice, Freshdesk, Zendesk, Spiceworks Help Desk, Jira, and Microsoft Teams.
Elevate to Admin
Elevate the session privilege to admin when accessing a Windows standard user session to interact with UAC, perform admin level operations, and support reboot and reconnect.
Two Technicians in One Support Session
Two technicians can connect and collaborate on the same support session (requires a multi-license subscription).
